• Configure the APN (Access Point Name) on the Router

    1. Connect to the Wi-Fi of the device, either manually or by scanning the QR code on the front of the device.


    If you are troubleshooting connectivity issues, you may see ‘No Internet Connection’ (Apple) or ‘Connected without internet’
    (Android).

    Apple iPhone

    Android Phone

    2. Open any browser on your device, for example Safari on Appleor Chrome on Android.

    Enter the following in the address bar. 192.168.0.1

    Then tap ‘Go’.

    Apple iPhone

    Android Phone

    3. Next you will see a logon page for the router.

    Check the back of your router for your admin password.

    It will be on the label, after Admin Pwd: ___________

    For Cat 6 devices it is admin.

    For Cat 12 devices or 5G devices, it will be amore complex password written on the label on the back.

    Then tap ‘Login’.

    Apple iPhone

    Android Phone

    4. Next you will see the Router administration page.

    As you will see, this is optimised for small mobile screens.

    The setting we need is only available on the full PC version of this administration page.

    Tap ‘PC’ at the bottom of the mobile optimised page.

    Apple iPhone

    Android Phone

    5. You will see a confirmation window, tap ‘Yes’.

    Apple iPhone

    Android Phone

    6. This is the PC based administration page. It will appear quite small on your mobile device, and you may find it easier if you turn your
    phone to landscape.

    In the middle circle, you will see a button ‘Settings’, tap this.

    Apple iPhone

    Android Phone

    7. Here you will see three options.

    Tap ‘APN’.

    Apple iPhone

    Android Phone

    8. Here you will see your APN settings. These are essential for your router to connect to the internet. In most cases, the device automatically
    receives these settings when you power it on with a new SIM card inserted.

    Sometimes this process does not work, and we must set them manually.

    The example shown here is incorrect for the SIM inserted. As you’ll see at the top of the page, it is showing ‘Limited Service’
    and there is a red X over the globe (internet) icon.

    Apple iPhone

    Android Phone

    9. Tap ‘Manual’

    Apple iPhone

    Android Phone

    10. Tap ‘Add New’

    Enter any profile name you chose, and the APN according to the table at the end of this document.

    Apple iPhone

    Android Phone

    11. Tap ‘Apply’. You will see ‘Success’.

    Apple iPhone

    Android Phone

    12. Tap ‘Set as Default’.

    Apple iPhone

    Android Phone

    13. You will see ‘Success’.

    Apple iPhone

    Android Phone

    14. You will need to restart the router to apply the changes.

    Click the ZTE top left of the page. This will take you back to the home page.

    Click ‘Advanced Settings’.

    Apple iPhone

    Android Phone

    15. You will see the Advanced Settings.

    Tap ‘Others’.

    Apple iPhone

    Android Phone

    16. Tap ‘Restart’.

    Apple iPhone

    Android Phone

    17. And tap ‘Restart’ again.

    Apple iPhone

    Android Phone

    18. Lastly, tap ‘Yes’.

    Apple iPhone

    Android Phone

    19. Once the router has restarted, it should connect to the internet.

    You will see the connected to the internet icon show on the display on the router.

    Apple iPhone

    Android Phone

    List of UK Networks and the APN

    Vodafone: wap.vodafone.co.uk

    O2: mobile.o2.co.uk

    EE: everywhere

    Three: three.co.uk

    VOXI: pp.vodafone.co.uk

    Lebara: uk.lebara.mobi

    Virgin: goto.virginmobile.uk

    Asda: everywhere

    Talkmobile: payg.talkmobile.co.uk

    Giffgaff: giffgaff.com

    Sky: mobile.sky

    Tesco: prepay.tesco-mobile.com

    Lycamobile: data.lycamobile.co.uk

    1p: data.uk

    BT: bt.com

    IQ: everywhere

    Plusnet: everywhere

    SMARTY: mob.asm.net

    iD: id

    FreedomPop: fp.com.attz

    Superdrug: superdrug.net

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